Terms, Conditions, & Salon Etiquette

Customers are kindly asked to note:

Treatments are by appointment only ie no walk-ins.

As appointments are made subject to availability, it is recommended that you book your appointment early to avoid disappointment. ( If I am with a customer and unable to take your telephone call, then please leave your name, a contact number and a short message, and I will return your call as soon as I am able ).

We accept cash, cheques (if presented with valid banker's card), credit cards or debit cards.

A charge of 50% of the treatment fee will be made for late cancellations or missed appointments.

Please advise the therapist immediately if there is a problem with your treatment as after the first 10 minutes no refund can be given.

If you are pregnant or suffering from any health condition for which massage may not be suitable, please consult with your doctor before booking any treatments with us.

In the interests of safety, children are not allowed in the Salon.

Please turn off your mobile telephone during your treatment session.

Muthita gift vouchers are only valid if signed. Treatments by appointments only. Appointments should be made within 6 months of the date shown on the voucher. Gift vouchers have no monetary value and cannot be exchanged for money. If the customer cancels and gives less than 12 hours notice or misses the appointment, then the value of the gift voucher will be reduced by 50%.

I can't emphasise this enough - this is a respectable business, offering treatments using ancient healing systems, and given by qualified practitioners - bad behaviour or lewd suggestions will not be tolerated, from anyone.

Kob Kun'a Ka